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Why your Small Business Needs Periscope

Why your Small Business Needs Periscope

In case you aren’t sure what Periscope is, it’s a live streaming video app that was purchased by Twitter in 2015. The allure of Periscope is that it allows you to ‘Go Live’ from anywhere, at any time, while anyone in the world can watch you via your mobile device.

There are over ten million users on the platform today, so needless to say if you’re not using it, you’re missing out on some markets that might be of use to your business. If you can conceive of any way your company can put Periscope to use, you should do so. Today.

So why does your small business need to be on Periscope? Let’s take a look at a few reasons.

Market Saturation

Or lack thereof. The market for Periscope isn’t as saturated as other social media behemoths like Facebook, Twitter or Instagram. It’s still in its growing phase, and hopping on board now would go a long way toward getting in ahead of the game.

Many large businesses have yet to make this technology a part of their marketing strategy, leaving plenty of opportunities for small companies to jump in and fill the gaps.

New Followers

A new social media platform means a new follower base. Those that follow you and your business on other social media sites are not necessarily the same ones that are going to follow you on Periscope.

The Periscope market offers a whole new list of bloggers, small business owners, and marketers that weren’t available before joining Periscope. Connecting with this group of followers provides the opportunity to move them over to your other social media platforms as well.

Engage in Real-Time

When it comes to engaging and responding to customers, nothing beats being able to see and react immediately via a live stream. Facebook and Twitter response times are nice, but customers will appreciate the immediacy and personal connection the Periscope provides.

Today’s society seeks instant gratification – we want it now – otherwise, users will move on and find what they want somewhere else. Periscope allows for real-time engagement and gives followers actively involved in the feed the answers they are seeking in the moment.

Showcase Your Business

Periscope provides an opportunity to show off your business and show followers what happens behind the scenes. Customers want authenticity, and what is more authentic than looking directly at your followers as you speak to them live?

You are no longer a faceless brand or company; people get to talk and interact with you, which drives the personal connect aspect of brand loyalty. Natural and organic conversation leads to followers knowing, liking, and trusting you, which leads to future decisions made in your favor.

Untapped Opportunities

Since Periscope is relatively new to the social media marketplace, businesses are still learning how to use the platform to interact with customers. The opportunities are limitless, but most commonly companies will offer live tutorials, product releases, special promotions, or live shows. Use your business to come up with new and creative ways to promote via Periscope.

Build Relationships

Communicating in real-time with followers offers the opportunity to have a more meaningful and involved discussion with someone. It can be fun to fully engage with those that are invested in your company and learn more about one another.

Consider for a moment what Periscope is offering. Through what other method can you pick up your phone, point it at yourself and begin communicating immediately with people from all over the world? If you’re able to do a good enough job of interacting and engaging with your followers, they might just buy what you have to sell.

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Rethinking Slack for Marketing

Rethinking Slack for Marketing

Slack enables your ideas all the way to market by keeping everyone on the same page in real time. Slack is a communication super tool allowing your team to send notifications, get approvals, and sign off on the biggest marketing campaigns. From collaboration to integration, Slack has the capabilities your team needs to prepare the best marketing campaigns yet.

Slack helps you to stay organized with rooms for purposes designated by your team and inviting members on a need-to-know basis so that people don’t get notifications that waste their time. It serves as a central command post for all resources your team needs. App integrations to gain valuable insights from customer feedback as well as monitor how your campaigns are performing.

Centralized Communication

Slack provides real-time coordination amongst teammates, even in remote locations, allowing flexibility and availability in your workday. Define deliverables and discuss what you’ll need in a centralized location. You can create public channels to keep everyone on the same page, or you can create private channels for teammates working on specific tasks that don’t involve the entire organization. Each channel allows you to set topics, so everyone knows what the channel is for, and you can pin messages or files so you can easily find the most important information later.

Approvals

Slack is a great place to get input on marketing strategies and campaigns. You can share messages with internal colleagues or clients and emojis make the approval process fun. Try using a set of eyes to indicate something that needs reviews, or a heart to show how much you love the idea.

Gathering Insights

Data matters for marketing teams and Slack can integrate with a number of marketing tools, enabling you with valuable insights. By pulling in data from Statsbot, Amplitude, or Google Analytics, you can stay on top of performance metrics and trends to make informed decisions about the direction you’ll take the next campaign.

You can also pull in stats from SurveyMonkey for the support team or use the MailChimp integration to monitor click-throughs and open rates all on one dashboard. There are many other APIs available, and a talented development team can integrate or enable notifications for almost anything.

Customer Feedback

Customer feedback is critical to marketing teams. As you learn more about what the ideal customer in your target market wants, you can build more valuable campaigns to meet their needs. You can use Slack to implement real-time social media mentions, or automatically post tweets to your company’s account. You can also post feedback from your company’s help desk tool, or post survey results to a specific Slack channel.

Integrations

With a centralized dashboard for all of your communication and statistics, you can improve your workflow and make it more efficient. There are numerous Slack integrations with marketing apps, including:

Statsbot
• Drift
• GrowthBot
• Ark
• Slaask
• Translate
• Chatlio
• Smallchat
• Mention
• datacard.io
• Autopilot
• Drum Meetings
• So much more

Community

Sometimes it takes a village. If someone else has been there and done that, use their experience to your advantage. Ask questions, analyze patterns, and figure out the best way for your organizations to proceed. There are Slack communities specifically for this purpose, and here are some of the best marking communities:

Online Geniuses
• Inbound.org
• Conversion World
• Marketers Chat
• Designer Hangout
• Buffer
• Growmance
• SaaS Community
• Backlinks
• Grey Fedora

Slack is the ultimate tool for collaboration. With integration capability and enhanced communication, marketing teams can get the job done faster with minimal interference. Slack is easy to implement and even easier to use, giving you no excuse not to get started today.